PRIVACY POLICY

Your privacy is important to us. The policy of Saint Andrews Castle is about respecting your privacy in relation to any information that we can collect from you through our website, Saint Andrews Castle, and other sites that we pose and manage.

We work based on the Data Protection Law (13.709/2018), which guarantees privacy, confidentiality, retention, protection of the fundamental rights of freedom and the freedom to develop the personality of people. Furthermore, we respect the Federal Constitution of the Federative Republic of Brazil, the Consumer Protection Code (Ley 8.078/90) and the Marco de Derechos Civiles en Internet (Ley 12.965/14).

We only request personal information when we really need it to provide you with a service. We do it through fair and legal means, with your knowledge and consent. We also decide why we collect it and how it will be used.

Let us make it clear why we collect it and how it will be used, because everything is done for general administration.

We only keep the information collected for as long as necessary to provide the requested service. When we store data, we protect it with commercially acceptable means according to current legislation to avoid losses and robberies, as well as access, disclosure, copying, unauthorized use or modification.

We do not share personally identifiable information publicly with third parties, except by court order.

Our website may contain links to external websites not managed by us. In view of this, we cannot be responsible for damages caused by third parties. Please note that we do not have control over the content and practices of third party websites and cannot accept any responsibility for their respective privacy policies.

As a consumer, you are free to reject our request for personal information, understanding that it is possible that we cannot provide you with some of the services you need.

Your continued use of our website will be considered an acceptance of our practices regarding privacy and personal information. If you have any questions about how we treat user data and personal information, get in touch with us through our form.

Our policy is constantly updated.

Interested parties are informed that the contents of this Privacy Policy may be modified at the discretion of the Saint Andrews Castle website, without prior notice or notification. In case of change, the modifications will come into force from the moment they are available on the website.

The Castle Saint Andrews website is not responsible if you use your data incorrectly or falsely, and you are excluded from any liability in this regard.

Cookie policy

What are cookies?

As is common practice on all professional websites, this site uses cookies, which are small files that are downloaded to your computer, to improve your experience. This page describes what information we collect, how we use it and why we sometimes need to store these cookies. We will also explain how you can prevent these cookies from being stored, although this could degrade or “break” certain elements of the site's functionality.

How do we use cookies?

We use cookies for several reasons, detailed below. Unfortunately, in most cases, there are no standard options in the industry to deactivate cookies without completely disabling the functionality and features that add to this website. It is recommended that you abandon all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use.

Disable cookies

You can prevent the installation of cookies by adjusting the configuration of your browser (consult your browser's Help to find out how to do this). Please note that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will generally result in the deactivation of certain functionalities and features of this website. Therefore, it is recommended that you do not disable cookies.

Cookies we install

  • Account-related cookies

    If you create an account with us, we will use cookies to manage the registration process and general administration. These cookies will normally be erased when you close the session, but in some cases they may remain after you remember your preferences on the website when you leave them.

  • Cookies related to login

    We use cookies when you log in to remember this action. This prevents you from having to log in every time you visit a new page. These cookies may be deleted or erased when you close the session to ensure that you can only access the functions and restricted areas when you start the session.

  • Cookies related to email newsletters

    This site offers newsletter or subscription services by email and can use cookies to remember if you are registered and to show certain notifications valid only for subscribed/unsubscribed users.

  • Cookies related to order processing

    This website offers electronic commerce and payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it appropriately.

  • Cookies related to the search

    We periodically offer surveys and questionnaires to provide interesting information, useful tools or to better understand our user base. These surveys may use cookies to remember who participated in a survey or to provide accurate results after changing pages.

  • Cookies related to forms

    When you send data through a form, such as those found on contact pages or comment forms, cookies can be set to remember the user's data for future correspondence.

  • Site preference cookies

    To provide you with a great experience on this site, we offer the functionality to establish your preferences about how this site works when you use it. To remember your preferences, we need to set cookies so that this information can be called each time you interact with a page affected by your preferences.

User commitment

The user undertakes to make appropriate use of the contents and information offered by the St Andrews Castle website, which is illustrative but not limiting:

  • A) Do not carry out illegal activities or contrary to the good faith and public order;
  • B) Respect for all national and international legislation to which Brazil is a signatory;
  • C) Do not disseminate propaganda or content of a racist, xenophobic nature, gambling establishments, gambling games, any type of illegal pornography, apologia for terrorism or against human rights;
  • D) Do not cause damage to the physical (hardware) and logical (software) systems of the Castle St Andrews website, from its providers or third parties, introduce or spread computer viruses online or to other physical or logical systems that are susceptible to causing the previously mentioned damage;
  • E) Published content has reserved copyright and intellectual property rights, in accordance with the Law of Author Rights nº 9.610, of February 19, 1998, of the Brazilian Federal Government and related laws. Any infraction will be reported to the competent authorities.

Interested party's rights

The holder of personal data has the right to request information relating to their data on the Castle St Andrews website, through a specific processing channel, at any time, through a formal request.

Requests will be analyzed in accordance with current legislation within a period of 72 hours, unless the law determines otherwise.

According to the text of the LGPD, interested parties can exercise their rights through:

  • Confirmation of the existence of treatment;
  • Access to your personal data;
  • Correction of incomplete, inaccurate or obsolete data;
  • Anonymization, blocking or suppression of unnecessary, excessive data or treaties that do not comply with the provisions of this Law;
  • Data portability to another service or product provider, prior to express request, in accordance with the regulations of the national authority, respecting commercial and industrial secrets;
  • Deletion of personal data processed with the consent of the interested party;
  • Information on public and private organizations with which the person responsible for processing has shared data;
  • Information about the possibility of not giving consent and the consequences of refusing;
  • Revocation of consent.

How can you exercise your rights as an interested party?

  • To change your personal data, go to “https://www.saintandrews.com.br/minha-conta”;
  • If you do not want to receive our marketing communications, you can opt out of future shipments by clicking on the link sent with your marketing email;
  • To change your preferences regarding notifications (including marketing communications), go to “https://www.saintandrews.com.br/minha-conta”;
  • For any other request regarding the rights of interested parties, please contact us through from our form;

More information

We hope that it is clear and, as we said before, if there is something you are not sure you need or no, it is generally safer to leave cookies activated if they interact with one of the functions you use on our site.

The Castle Saint Andrews website will strive to protect the information and data collected from users through the website. However, considering that there is no fully effective and secure means of transmission and conservation of electronic data, the Castelo Saint Andrews website cannot guarantee that unauthorized third parties cannot access it unintentionally, and declines any responsibility for damages arising from the conduct of third parties, external attacks on the website such as viruses, intrusions in databases, technical failures or defects, as well as operational failures arising from the use of the website and due to connection failures.

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